HALEN / UNDERSTANDING YOUR PAYOUT
From a completed ride
to your payout.
Understand fares, tips, fees, and the cash-out options available to Halen drivers.
What drivers keep.
Drivers keep 100% of ride fares and tips, minus third-party fees. On scheduled rides, the reservation fee also goes to the driver. Drivers pay payment-processing fees. The $199 weekly subscription and $88 weekly commercial insurance are charged separately.
Payout options.
| Topic | Halen guidance |
|---|---|
| Payout options | Instant Deposit to your debit card, or a weekly deposit to your checking account. |
| After-ride cash-out | An option to cash out after a ride is available. |
| Instant cash-out fees | Third-party fees apply. |
| Subscription | Charged separately from earnings; $199 per week for platform access plus $88 per week for commercial insurance. |
Reading the amount.
When reviewing your earnings, distinguish the ride fare, the tip, and any third-party deductions. If you use instant cash-out, include its fee when comparing the payout with the earnings you expected.
A payout is missing?
Contact Halen through 24/7 in-app chat. Provide the relevant ride or payout reference, the cash-out time, expected amount, and any status shown. Include only masked payment details if needed.
Keep your own record.
Save the earnings and payout information relevant to your work. Your payout is not the same as profit: vehicle expenses, commercial insurance, and the separately charged subscription still affect your take-home result.
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