Confirmation
Your booking details are in the app.
HALEN / BOOKING A STAY
Book the stay.
Ride from the door.
How booking a stay with Halen works, and what to check before you confirm.
Before you book.
| Check | Why it matters |
|---|---|
| Total price | Halen shows the total price, including all mandatory fees, before you book. |
| Cancellation policy | Each stay has its own cancellation policy. Read it before you confirm. |
| House rules | Check the rules for guests, check-in and check-out times, and parking. |
| Location | Check the neighborhood and how you’ll get around. |
After you book.
Check-in
Follow the check-in instructions for your stay.
Add your ride
Book a Halen ride from the airport or station straight to the door.
STRAIGHT ANSWERS
Stay questions.
Is the price I see the price I pay?
Halen shows the total price, including all mandatory fees, before you book.
Can I cancel my stay?
It depends on the cancellation policy for that stay. Read it before you confirm.
Can I book a ride to my stay?
Yes. Add a Halen ride to your trip, or see Flight + Stay + Ride Bundles.
Who do I contact if there’s a problem?
Contact Halen’s 24/7 in-app chat, which is available 24/7 and can connect you to a live phone call.
KEEP EXPLORING