HALEN / MANAGE YOUR SUBSCRIPTION
One weekly plan.
Know the terms.
Halen’s driver plan is $199 per week for platform access, plus $88 per week for commercial insurance. There is no monthly option.
Your subscription at a glance.
| Topic | Halen guidance |
|---|---|
| Weekly price | $199 per week for platform access. |
| Commercial insurance | $88 per week, charged separately from the $199 platform fee. Total: $287 per week. |
| City launch trial | Drivers receive a 45-day trial when Halen launches in each city. |
| How it is charged | Separately from driver earnings. |
| Pause or cancel | Drivers can pause or cancel their subscription. |
| Refund restriction | No refund once you have taken even one ride. |
Before the trial ends.
Review the trial dates and subscription information for your account. If you do not plan to continue, arrange a pause or cancellation and check its effective date. Contact support if you need help understanding when a change takes effect.
If you are taking time away.
Use the pause or cancellation option rather than assuming the subscription stops when you stop taking trips. Keep confirmation of the change. A pause or cancellation does not reverse a charge that is non-refundable under the ride-use rule.
Help with billing.
Open Halen’s 24/7 in-app chat for subscription questions, payment problems, or help with a pause or cancellation. Include the charge date and account details needed to locate the issue, but never share your password or login code.
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